Returns Policy and Refund

Globalchineseherbhealing.com is dedicated to providing the best service at the most affordable price to its customers.

  • In the event incorrect products are received, the customer must return the product within 10 days. The customer must inform Globalchineseherbhealing.com that he/she is returning the products by phoning (204) 775-2266 or sending an email to aamcankang@hotmail.com. Unopened products must be returned to Globalchineseherbhealing.com, 689 St. Mary's Road, Winnipeg, MB, Canada, R2M 3M8. Returns may be made in person or mailed back in the original packaging. No documentation is necessary. The shipping cost is not refundable. Customer pays return shipping.
  • As a herbal remedy, we can't guarantee the treatment results or any side effects, due to lots of reasons may impact it. No return or refund is objective to treatment results or any side effects from herbs.
  • Due to the nature of our herbal products, we will not except returns for a refund. If you are unsatisfied with your purchase(s) within the first 10 days of receiving your order, please return the unused portion for an exchange with another herbal product only of the same or lesser value. We reserve the right to accept or deny any exchange based on product misuse, neglect, or other "Acts of God" beyond our control. If your product(s) arrive(s) damaged please contact us. We reserve the right to change our policies at any time without notice.